Introduction
OmniRouter, a crucial component of our OmniPACS software, facilitates the seamless transfer of DICOM images from modalities like X-ray, ultrasound, or MRI machines to our cloud platform. This guide aims to help you understand basic IP networking principles and troubleshoot common network issues that may arise during the use of OmniRouter.
Understanding Basic Network Concepts
IP Address, Port, and AE Title
IP Address: A unique identifier for a device on a network.
Port: A digital 'doorway' allowing specific types of network traffic.
AE Title: An Application Entity Title used in DICOM protocol for identifying devices.
Local Area Network (LAN)
A LAN connects devices within a specific area, like a clinic. For OmniRouter to function correctly, it and the modality (e.g., X-ray machine) must be on the same LAN.
Firewall
A security system that controls incoming and outgoing network traffic. It can block or allow traffic based on predefined rules.
Common Troubleshooting Steps
1. Check Network Connection
Ensure both the OmniRouter and the modality are on the same LAN.
Verify that the PC running OmniRouter has a stable internet connection.
2. Firewall Settings
Check if the firewall on the PC with OmniRouter is allowing access to the service port. You may need to add an exception for OmniRouter in your firewall settings.
3. Ping Test
From the command prompt, try pinging the modality to check connectivity.
Use
ping [modality IP address]command.If you can't ping the modality, there might be a network issue or the modality might be configured incorrectly.
4. Check Internet Connectivity
Ensure the PC with OmniRouter can access the internet.
Try pinging an external website, like
ping www.omnipacs.com.
5. Static IP Configuration on Windows
Setting a static IP can ensure consistent connectivity for OmniRouter.
Steps to Set a Static IP:
Open Network Connections: Right-click on the network icon in the system tray and select 'Network and Sharing Center'. Click on 'Change adapter settings'.
Access Properties: Right-click on the network you’re connected to, and select 'Properties'.
IPv4 Settings: Click on 'Internet Protocol Version 4 (TCP/IPv4)' and then 'Properties'.
Set Static IP: Select 'Use the following IP address'. Enter the IP address, Subnet mask, and Default gateway. Also, set the Preferred and Alternate DNS server.
Save Settings: Click 'OK' to save changes.